About skintopia™
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Thank you for shopping at skintopia.
We offer refund and/or exchange within the first 2 days of your purchase, if 2 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Thank you for shopping at skintopia. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.
Interpretation ‣
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions ‣
For the purposes of this Return and Refund Policy:
You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
In order for the Goods to be eligible for a return, please make sure that: ‣
The following Goods cannot be returned: ‣
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the Goods to the Company. Please do not send the product back to the Reseller or to the Distributor. The Consumer should send the Goods at the following address:
#15 Marcos Alvarez Avenue, Talon 5, Las Piñas City, Philippines
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery. Note that the Shipping costs are non-refundable. If the Consumer happens to receive a refund, the cost of return shipping will be deducted from the Consumer refund. Depending on the Consumer’s location, the time it may take for the exchanged product to reach You, may vary.
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.